Standard Shipping is SAR 80, All orders are shipped with in 24-72 hours. Once verified.
Express shipping charges may vary as per your location.
How can I pay for my order ?
There are several secure payment options to choose from at our Checkout.
You can checkout via using our secure payment gateway RazorPay where you can use your international credit or debit cards.
You may alternately also use PayPal at check out to securely complete your transaction as a guest or a returning PayPal member.
We currently do not offer Apple Pay on our website due to international monetary regulations.
What are your shipping options and Delivery times ?
We currently offer two modes of shipping internationally.
Standard Shipping – Standard Shipping is charged at a very nominal price starting at USD
9.99 only and takes a standard delivery time of 6 to 12 working days.
The goods are securely shipped via International Speed post and delivered directly to you.
Express Shipping – We also offer an express shipping option that uses FED EX / DHL / ARAMEX to deliver your order to you in 4-6 Business days.
The cost for this option is calculated at the time of check out based on your location and
products being ordered.
How do I track my order once it is confirmed ?
Once we receive your order, you will receive a confirmation email and whats app message from us confirming the same.
Most orders ship out within 48-72 hours from our warehouses and you would get a shipping confirmation email with the tracking details of your order.
Incase you require any further information on your order during its transit, you can always chat with our customer on WhatsApp or reach us on customercare@babyjalebi.com, wecare@babyjalebi.com
Could there be any additional charges on my order?
The shipping charges on our website and at the time of check out are final – you would not be asked to ever pay additional shipping charges.
However, since we ship globally, in some rare cases, certain countries may have additional duty charges based on your countries local laws and customs regulations. This is a customs / government charge that you would need to pay directly to your country’s customs department and not a charge that we levy.
I have only received part of my order, where is the rest ?
All our products are beautifully packed in their own individual signature boxes. If you have ordered multiple products, each product will ship separately in its own packaging.
This sometimes causes the complete products of the order to arrive with in a day or two of each other.
Rest assured, your complete order will be with you soon.
What are your Returns, Exchanges and Refund policies ?
We do not offer exchanges or returns on our products due to them being shipped globally. However, in the rare occasion that you are dissatisfied with you purchase due to product defect or order related issue, please do reach out to our customer care channels and we would be more than happy to offer you an immediate and appropriate solution either via refund or replacement.
I want to know more about Baby Jalebi?
Baby Jalebi is well known and much loved, family owned Baby Products Brand, based out of India. We have been in the business of designing & manufacturing high end , superior quality, luxury baby products for close to a decade. In India, our products can be found on Various high end marketplace websites as well as our own.
We also sell our products
internationally via our global website – www.babyjalebiglobal.com
We specialize in one of a kind, special embroidered Organic Baby bedding, Vegan Leather and Quilted designer diaper bags. Our products are made with the thought to enhance , enrich and elevate that first very special year for you and Baby.
You can further explore our collections , design philosophy and ethos on our
instagram page -www.insagram.com/babyjalebi
How can I contact you ?
We are always happy to hear from our customers. Please feel free to reach out to us on our customer care WhatsApp or on our support emails, wecare@babyjalebi.com, customercare@babyjalebi.com.
What materials are used in the Sleep Cloud Nest?
The Sleep Cloud Nest is made from high-quality, breathable organic muslin
cotton to ensure your baby stays comfortable and safe.
What is the size and weight of the Sleep Cloud ?
The Sleep Cloud measures : 93 x 48 x 17cms and weighs approx 3.3 kgs.
Box measurements and weight : 98 x 17 x 60 cms and packed weight is 6 Kgs
I haven’t decided my baby’s name as yet , Can I Order the Personalised tag later ?
Yes , You can order the tag with our team via WhatsApp on + 91 9289245999 .
Please do share your order number at the time .
Is the Sleep Cloud Nest machine washable?
Yes, the cover of the Sleep Cloud Nest is removable and machine / hand washable, making it easy to keep clean.
Are replacement / extra covers available for the Sleep Cloud Nest?
Yes, replacement covers can be
purchased separately, allowing you to have a spare on hand or change the look of the nest.
What age range is the Sleep Cloud Nest suitable for?
The Sleep Cloud Nest is designed for newborns up to approximately 12 months old, depending on the baby's size and developmental stage.
Can the Sleep Cloud Nest be used for co-sleeping?
Yes, the Sleep Cloud Nest can be used for supervised co-sleeping, providing a secure and cozy environment for your baby.
Is the Sleep Cloud Nest portable?
Yes, the lightweight design and included travel/dust bag make the Sleep Cloud Nest easy to
transport, so your baby can enjoy a familiar sleeping environment around your home or to another home.
Does the Sleep Cloud fold ? Will it fit in my travel suitcase ?
No , The Sleep Cloud does not fold and will not fit in a suitcase. It can only be hand carried in its own bag or arrival box.
Are replacement / extra covers available for the Sleep Cloud Nest?
Yes, replacement covers can be
purchased separately, allowing you to have a spare on hand or change the look of the nest.
